Claims Adjuster Presentations

Thank you for your interest in attending the 2025 NFIP Claims Adjuster Presentation. FEMA appreciates the continued participation of the independent adjuster community in professionally handling NFIP claims.


While FEMA is unable to deliver the 2025 NFIP Claims Adjuster Presentations as previously scheduled, we are providing an opportunity to ensure that all interested independent adjusters can receive a Flood Control Number (FCN) card for the 2025 hurricane season.


FEMA will deliver two 2025 NFIP Claims Adjuster webinars on Tuesday, May 20, 2025, and Thursday, May 22, 2025, in anticipation of the 2025 hurricane season.


You may register here:

The trainings are identical, so please register for only one.


The training is specifically for independent adjusters to obtain their 2025 FCN card upon meeting all other eligibility criteria, nfipservices.floodsmart.gov/claims/adjuster-participation; and anyone wishing to gain NFIP claims knowledge. The training will be approximately six hours in length beginning at 10 a.m. EDT.
 

Please note, there will be no certificates provided for attendance. Your registration and the webinar’s subsequent roster will be used to issue 2025 FCN cards. There will also be no continuing education hours provided for the two webinars.


It is advisable you take this webinar on a desktop or laptop computer, so you have the functionality to enable you to respond to the required poll questions for successful completion of the webinar.


If you have questions regarding this webinar, please direct your questions to FEMA-NFIP-adjuster-help@fema.dhs.gov. If you have specific questions about your FCN card, please direct your questions to NFIPAdjusterMailbox@fema.dhs.gov.

Renewing or Obtaining a Flood Control Number

In order to adjust flood losses for the NFIP, independent adjusters must 1) register with the NFIP and 2) possess an active Flood Control Number (FCN). The Adjuster Registration Application can be found here.

The deadline for obtaining an FCN or changing any category is June 30, 2025.

If you have specific questions about the NFIP Adjuster Registration process or your Flood Control Number (FCN) card, please direct your questions to: NFIPAdjusterMailbox@fema.dhs.gov.

Click here for information about the adjuster FCN process or to contact the Standard Operations Contractor.