Resources for NFIP Claims Professionals
2024 Claims Adjuster Webinars
Claims adjusters seeking registration with the National Flood Insurance Program (NFIP) can use the information below to register for upcoming claims adjuster presentations. Adjusters who work on behalf of the NFIP must attend annually to maintain their FCN.
To view upcoming courses or to register, see course link below:
Adjuster presentations and online courses (floodsmart.gov)
Sign up for NFIP Training Bulletins here.
FEMA Announces New FACP Manual
FEMA is pleased to present the 2023 National Flood Insurance Program (NFIP) Flood Adjuster Capacity Program (FACP) manual which was revised based on feedback received from participating Write Your Own (WYO) companies and adjusting firms.
The FACP outlines FEMA’s minimum standards of what every flood insurance professional should know before overseeing or adjusting claims on behalf of the NFIP. The FACP is designed to help increase the number of qualified NFIP adjusters and prepare them to adjust flood claims. Each participating WYO is encouraged to incorporate their own requirements and standards for adjusters handling their claims in addition to the minimum standards set in the FACP.
Adjuster Participation
Adjuster Registration
Overview of the Flood Adjuster Capacity Program, including the qualifications and steps required to become a registered NFIP adjuster.
Adjuster Resources
Adjuster Preliminary Damage Assessment
Special Allocated Loss Adjustment Expenses
Increased Cost of Compliance
Flood in Progress